CONNECTING YOUR CUSTOMERS
TO THE DIGITAL WORLD.
Smartec Group's speciality is installation and maintenance services inside end user homes and businesses on behalf of Australia's telecommunication companies and product vendors. Our expertise includes telecommunications, subscription television, security, renewable energy and electrical, solar power, automation, auditing, plumbing and the smart home. It is our aim to ensure that the customer's connection to the digital world is simple and uninterrupted.
UNIQUE "CUSTOMER FIRST" EXPERIENCES
We strive for service excellence, always. We measure and evaluate feedback from our clients and their customers to ensure that the Smartec Group experience is second to none.
NATIONAL TECHNICAL CONTRACTOR NETWORK
A growing network of qualified technical contractors Australia-wide contributes to our proven track record for successful workforce transitions and rapid resource ramp up programs.
HIGH VOLUME WORK ORDER MANAGEMENT
Our custom systems and response teams provide seamless ticket of work management. Our services for high volume contracts include project management, contact centre, logistics and field quality assurance.
WORKFORCES DESIGNED FOR PERFORMANCE
We develop, mobilise and manage workforces that are driven to meet, maintain and succeed on key performance indicators and deliver positive outcomes for our clients.
TECHNICAL WORKFORCE SOLUTIONS.
We enjoy successful long-term relationships with our clients, founded upon a commitment to provide innovative, flexible solutions and a culture that encourages continuous improvement.
SUPERIOR SERVICES USING THE LATEST TECHNOLOGIES.