OPERATIONAL

CONSULTING.

With 40 plus years of combined experience in the telecommunications field, Smartec Group offers an array of expertise in operations setup, transition, management and transformation. 

IN-FIELD MOBILITY SOFTWARE

A Smartec Group core value is; 'We are Innovative and create our own future - We will continue to strive to evolve our people and our technology.' Our software for workforce management keeps us at the industry forefront.

SUPPLY-CHAIN

SOLUTIONS

We implement and manage supply-chain, logistics and warehouse solutions specific to high volume telecommunications contracts, achieving 99.9% stock reconciliation accuracy.

WORKFORCE MANAGEMENT

​We design and deliver workforce management tools for:

• Technician capacity and scheduling

• Real-time job statuses

• Live inventory management

• Commissioning 

• Performance reporting

TRAINING

SOLUTIONS

We offer ongoing programs of training and coaching including technical, product, customer service, systems and quality management training. 

We also offer assessments to determine skill-gap and learning requirements.

CONTRACTOR COMPLIANCE

We implement a robust contractor management system so that workers are initially assessed to ensure that each is capable to carry out the works required, followed by 
ongoing assessments.